Our Approach
At Verve Travel Management, corporate travel transcends mere logistical arrangements. We work in concert with our clients to fully grasp their business ambitions and travel needs. By integrating our services with your corporate goals and culture, we develop travel solutions that are not only efficient but also adaptable to your unique requirements.
VTM is the perfect partner for businesses that value customer service, aligned travel policy compliance, and a service model that optimises value at the booking level in terms of savings and productivity benefits, while absolutely maintaining exceptional personal service and safe travel for all of your travellers.
Our VTM mission is to develop long-term value-driven partnerships.
The service model that we offer is structured around adding value to each booking. We assess and deliver value to each traveller in a business while being cognisant of managing travel costs to meet a corporation’s overall business objectives.
We continue to invest in technology allowing us to access the latest information and enable efficient delivery of our service. We are first and foremost totally committed to our clients and our staff.
Whether a business travel program is tightly managed with defined rules or more flexible and less structured, we’ve got the tools and expertise you need to manage your organisation’s travel activity. We offer a bespoke solution for each business as we are flexible and nimble in the market.
Our offer to our corporate clients includes the allocation of an intimate team of corporate travel advisers who are highly skilled, mature corporate travel consultants and account managers, ensuring the best customer service and complete coverage.
This team of consultants also has access to a pool of other very experienced group and leisure consultants.
FAQ
What services do you offer?
VTM offers a full range of travel services (both corporate and leisure) designed to align with our clients objectives, needs and culture. This includes air tickets, accommodation, car hire, transfers, charter flights, tours, groups, incentives and events, visa and entry requirements, expense management, development of travel policy and supplier negotiations. These are all professional services supported by our teams of travel consultants, sales and account managers, commercial managers and our management team.
What sort of clients does VTM work with?
Our business clients spend $50,000 – $3m per annum on their travel. Our relationships are driven by a like-mindedness when it comes to value and valuing one another. We have a string track record of managing businesses for the long term as our relationship matures, so does the travel program. The travel program is an evolution – we are continually monitoring and looking for ways to add value to your business as you continue to develop your own strategies and grow your business.
How does VTM handle emergencies or unexpected situations during business travel?
The safety and well-being of all travellers is paramount during their trips away from their workplace and from home. VTM offers a 24/7 service staffed by our own senior consultants who know you and your travellers, your policies and your culture. Our team is highly trained to manage emotional and stressful situations to ensure your travellers feel safe and have full support during any unexpected situation.
What technology and reporting capabilities does VTM offer for travel management?
Technology is a crucial aspect of the modern travel experience and management. VTM offers online booking platforms such as Zeno by Serko, configured specifically to suit your workflows, policies and procurement needs. VTM offers integrations to sustainability, finance and unique business systems as well as mobile travel Apps. Our reporting tools offer the analysis of booking expenditure, supplier savings opportunities, and traveller compliance, as well as travel risk reporting.
VTM is a Serko partner. Serko is the leading provider of integrated online travel and expense management solutions. Combining Serko’s expertise in business process automation with VTM’s core competencies, we offer the best of breed travel solutions that deliver rapid ROI, bottom-line savings, and increased employee productivity and safety.
Our online booking tool configurations, rules, and reporting functions make the travel management process more manageable for administrators. At the same time, the travellers are provided with powerful travel booking, monitoring, and mobile capabilities — tailored specifically to business travel policies and preferred vendors—all from one platform.
Through advanced technology and flexible travel management tools, we help you manage your policy while giving you incredible transparency and visibility into every travel booking—so you have the knowledge and power to manage your program the way you want. Serko provides travellers with air, hotel, rental car, and transfers booking options—all to help you create the perfect trip.
Regardless of your travel program objectives, we’re here to help you meet them.
Our Promise
Your confidence in our services is our utmost priority. From the crafting of tailored itineraries to on-the-ground assistance, we pursue perfection in every facet of our corporate travel services. We’re committed to being your trusted partner, ensuring each business trip is as successful as it is meaningful.
Our Partners
Our goal to provide premier corporate travel services is bolstered by collaborations with esteemed organisations.
We are proud to partner with Bay Travel & Cruise, whose expertise in both leisure and corporate travel enriches our service offerings. Further alliances with Helloworld Business Travel broaden our global footprint, and our relationship with Qantas Agency Platinum Club affords our clients exclusive privileges.
Additionally, our partnership with GlobalStar Travel Management enables us to offer cutting-edge solutions tailored for our business travellers. Together with these esteemed partners, we assure a smooth, efficient, and customised travel experience, in perfect harmony with your corporate vision and objectives.
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Our Services
At Verve Travel Management, we understand that every corporation has distinct travel needs. Our suite of corporate travel services is precisely engineered to meet those varied demands. Delivered with accuracy, professionalism, and a tailored approach, here are some of the specialised services where our expertise truly shines:
Air Travel
Navigating the complexities of corporate air travel is our forte. We manage everything, from aligning flight schedules to your business commitments to providing a streamlined airport experience. Our strong relationships with leading airlines enable us to provide options that are flexible, comfortable, and cost-effective. We facilitate cost saving opportunities by aligning your travel program with the best suited airline deals.
Car Rentals
Whether you require a luxury sedan for an executive or a fleet for your entire team, our custom car rental services are designed to match your exact needs. We collaborate with reputable providers to ensure reliability, quality, and value, making your ground travel as seamless as possible. We offer the best of breed car rental rates and a travel program that streamlines your corporate traveller experience.
Hotel Accommodation
Our extensive portfolio of hotels ranges from boutique establishments to five-star luxury. We secure accommodations that align with your business objectives and preferences, enriched by our negotiated rates and exclusive perks. We will analyse your business needs and recommend accommodation properties to suit your business culture, budget and travel program objectives.
Corporate Events
Whether it’s an executive retreat or a large-scale conference, we manage every facet of your corporate events. Our seasoned team aligns each detail with your brand image, business goals, and budget to create events that are both memorable and successful.
Luggage Management
Don’t fret about the logistics of transporting luggage. Our comprehensive luggage services handle everything from transportation to temporary storage, allowing you to focus on your business commitments.
Presentation Rooms
Our global connections allow us to book ideal presentation rooms tailored to your business needs. These venues are equipped with state-of-the-art technology and amenities, designed to facilitate productive and impactful meetings and conferences.
Disability Assistance
Committed to inclusivity, we offer dedicated services to travellers with disabilities. From accessible accommodations to specialised transport solutions, we focus on fulfilling your specific requirements with the utmost care
Itinerary Management
Leave the planning to us. Our specialists create personalised itineraries that align seamlessly with your business objectives and schedules. We offer real-time updates and the flexibility to adapt as your plans evolve.
Group Travel
Conferences and meetings, domestic and International, VTM Group Travel operates as a one-stop shop for our clients. We are committed to meeting your needs by bringing our resources and conferencing experts to you. We have outstanding group supplier relationships and we will negotiate great rates for all components of your group travel.
Top Reviews
Discover testimonials from our esteemed corporate clients who have experienced seamless, efficient, and tailored travel solutions with Verve Travel Management. This feedback attests to our dedication, expertise, and the value we bring to corporate travel. Explore their insights and find out why Verve Travel Management is the go-to choice for organisations seeking excellence in corporate travel services.
YOUR KNOWLEDGE IS A GIFT
NOTHING BUT PRAISE
MY TRAVEL SUPPORT TEAM
FANTASTIC PLANNING
TRUE PROFESSIONAL